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How to improve your credit score

Your credit score shows lenders how responsible you are as a borrower. That's why it's important to check your score and build it up.

What is a credit score?

Data is taken from your credit report to calculate a 4-digit credit risk score. This can range from 1,000 (the lowest end) to 2,000. 

As well as a credit score, Credit Bureau Singapore (CBS) will assign you a risk grade, from AA to HH. Every time CBS gets new data from your credit activity, your score will be refreshed.

Some of the factors that affect your credit score include:

  • Your loan repayment history
    Have you paid your bills on time or missed any payments?
  • Enquiries on your account
    Have you made too many loan or credit card applications?
  • The length of your credit history
    Can you show consistent track record of responsible debt payments?
  • Your available credit
    Are you carrying less debt than your credit limit?

How to check your credit score in Singapore

You can get a copy of your credit report online or at a CBS office in person for a small fee. You can also request a copy at any SingPost branch. If you're overseas and can't access the CBS website, you may have to email them a copy of your ID. For more information on how to get a credit report, visit the Credit Bureau Singapore website.

Why your credit score is so important

Your credit score and grade will show whether you're a reliable borrower – that is, how likely you are to pay your debts and make those payments on time. 

A lower credit score can:

  • Affect your chances of getting a credit card, personal loan or mortgage
  • Impact the credit card interest rates you're offered
  • Cost you a job, if you're considered a high-risk candidate
  • Affect your ability to rent property
  • Mean lower credit limits

A higher credit score shows you're less likely to miss a loan payment. Conversely, the lower your score, the higher the likelihood of you defaulting on debt.

Steps to improve your credit score

A low credit score can hold you back. That's why it's advantageous to start building your credit history early on. 

Prove your creditworthiness

Taking a small amount of credit can help you borrow larger amounts in the future – as long as you manage it well. An arranged overdraft or credit building credit card with a low limit could be an option for you. Prove yourself to be a responsible borrower and you'll find it easier to qualify when you need credit. 

Borrow only what you need. If you take on too much debt, you may have trouble paying back your outstanding loans.

Repay your loans on time, and stay within your spending limits

Lenders want to know they can rely on you to make regular repayments. A missed payment is likely to negatively impact your credit score. 

Your payment history in the last 12 months will be most important to lenders. If you've missed payments in the past, but have since become more reliable, your credit score might not be affected as much as you think.

Ideally, you want to have a low credit utilisation rate. This is how much of your available credit limit you're using. If your credit limit is SGD10,000, for example, try and keep your balance below SDG3,000 for a credit utilisation ratio of 30%.

Spending near, or over, your credit limit every month is going to give the impression you're struggling to manage your finances. 

Avoid multiple credit applications

Too many applications could indicate to lenders you're struggling for money. This in turn can negatively affect your credit score.

Do you have credit cards that you're not using? Before you declutter your wallet, keep in mind that: 

  • Closing a credit card account with a high credit limit will lower your credit utilisation ratio
  • A card with a long history of on-time payments benefits your credit score
  • You'll need to pay off the card's balance in full or risk forgetting about your debt
  • You may have credit card rewards to cash out!

Consolidate your debt to streamline payments

Merging multiple debts together into one loan, such as the HSBC Debt Consolidation Plan, can improve the health of your credit score, provided you make your repayments in time. Enjoy promotional interest rates based on your personal credit profile, a complimentary HSBC Visa Platinum credit card, and the ease of a single repayment to manage your debt.  

Learn about HSBC Debt Consolidation

to improve your credit score

Check for mistakes on your credit report

Check your credit report to make sure there are no mistakes, and that any amounts showing as owed on your accounts are correct. Keeping an eye on your credit report can also help you spot suspicious activity, like someone using your identity to apply for credit. 

Inform the bureau of any mistakes and they can follow up your dispute. 

Take care with joint accounts

When you apply for joint credit with someone, such as an overdraft, joint loan or mortgage – your credit history will be linked to theirs. 

If you’re looking to improve your score, you may want to ask your partner, for example, to try to do the same, especially if they have a poor credit report.

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