Visit our help section to download forms, locate the nearest branch to you, as well as receive additional contact and support information.
Help and Support
Frequently Asked Questions
Find the answers to common questions here, or contact us with your specific enquiry.
Emergency Kill Switch
You can block access to your current, savings accounts and internet banking facilities through our automated phone banking system immediately in the event of a scam.
Report a lost or stolen card
Report your lost or stolen card immediately to protect your account.
Dispute a transaction
If you notice a suspicious charge or didn't receive what you paid for, here's how you can raise a dispute.
Financial difficulties
Get tips on how to get through financial difficulties and how HSBC may help.
Forms and Documents
Forms and downloads
A convenient one-stop location for all the downloadable forms that you may require for our products and services.
Document Upload
This service allows you to submit the supporting document(s) for your HSBC application.
Contact us
Contact us
We're here to help. Find out the best way to contact us depending on your needs.
Find a branch
If you want to see us in person, find your local branch.
Feedback and complaints
Your views and feedback are key to improving the products and services we offer.
Other information
Important notices
Information relating to our services, terms and conditions and other updates.
Maintenance Schedule
Service updates and maintenance to our banking services.
Security Centre
Learn how to stay safe and secure when banking online with us.
Consumer guides
Get helpful information on everyday banking with these consumer guides.