Maintenance schedule
| Services Affected |
Maintenance Date |
Expected Unavailability Timing |
Functions Affected |
|---|---|---|---|
| Public Web Site |
NA | NA | NA |
| Mobile and Tablet Banking Apps | Sunday , 13th April 2025 Sunday , 20th April 2025 Sunday , 20th April 2025 Sunday - Monday , 20th - 21st April 2025 |
00:00 am – 6:30 am 2:00 am – 6:00 am 1:30 am – 4:45 am 22:00 pm – 10:00 am |
During the maintenance period, customers would not be able to view and add payee. During the maintenance period, customers would not be able to access some of their credit card control services via the app. |
| Online Banking | Sunday , 20th April 2025 | 1:30 am – 4:45 am | During the maintenance period, customers would not be able to access their online banking services via the browser. |
| Mobile and Tablet Banking Apps (Wealth) | Every Sunday |
12:00 am - 6:00 am | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Online Banking (Wealth Dashboard) | Every Sunday | 12:00 am - 6:00 am | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
Phone Banking Services (Interactive Voice Response) |
NA | NA |
NA |
| FAST Services | Sunday , 20th April 2025 | 01:00 am - 07:30 am | During the maintenance period, customers would not be able to send/receive FAST transfer to/from other local banks. |
| GIRO Transfers | NA | NA | NA |
| Worldwide Transfer | NA |
NA |
NA |
| Interaccount Transfer |
NA |
NA |
NA |
| Global View |
Sunday , 13th April 2025 | 00:20 am – 01:40 am | During the maintenance period, customers would not be able to access their Global View accounts. |
| FX Order Watch | NA | NA | NA |
| Global Transfers | NA | NA | NA |
| Global Transfer Family and Friends | NA | NA | NA |
| Global Money TransfersNA | NA | NA | NA |
| ATMP Services | NA | NA | NA |
| Point-of-sale Transactions | NA | NA | NA |
| Others | NA |
NA |
NA |
| Services Affected |
Public Web Site |
|---|---|
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Mobile and Tablet Banking Apps |
| Maintenance Date |
Sunday , 13th April 2025 Sunday , 20th April 2025 Sunday , 20th April 2025 Sunday - Monday , 20th - 21st April 2025 |
| Expected Unavailability Timing |
00:00 am – 6:30 am 2:00 am – 6:00 am 1:30 am – 4:45 am 22:00 pm – 10:00 am |
| Functions Affected |
During the maintenance period, customers would not be able to view and add payee. During the maintenance period, customers would not be able to access some of their credit card control services via the app. |
| Services Affected |
Online Banking |
| Maintenance Date |
Sunday , 20th April 2025 |
| Expected Unavailability Timing |
1:30 am – 4:45 am |
| Functions Affected | During the maintenance period, customers would not be able to access their online banking services via the browser. |
| Services Affected |
Mobile and Tablet Banking Apps (Wealth) |
| Maintenance Date |
Every Sunday |
| Expected Unavailability Timing |
12:00 am - 6:00 am |
| Functions Affected | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Services Affected |
Online Banking (Wealth Dashboard) |
| Maintenance Date |
Every Sunday |
| Expected Unavailability Timing |
12:00 am - 6:00 am |
| Functions Affected | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Services Affected |
Phone Banking Services (Interactive Voice Response) |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
FAST Services |
| Maintenance Date |
Sunday , 20th April 2025 |
| Expected Unavailability Timing |
01:00 am - 07:30 am |
| Functions Affected | During the maintenance period, customers would not be able to send/receive FAST transfer to/from other local banks. |
| Services Affected |
GIRO Transfers |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Worldwide Transfer |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Interaccount Transfer |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected |
NA |
| Services Affected |
Global View |
| Maintenance Date |
Sunday , 13th April 2025 |
| Expected Unavailability Timing |
00:20 am – 01:40 am |
| Functions Affected | During the maintenance period, customers would not be able to access their Global View accounts. |
| Services Affected |
FX Order Watch |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global Transfers |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global Transfer Family and Friends |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global Money TransfersNA |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
ATMP Services |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Point-of-sale Transactions |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Others |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected |
NA |
For more information, call us on 1800-HSBC NOW (1800 4722 669) From outside of Singapore: (65) 6472 2669.