Maintenance schedule
| Services Affected |
Maintenance Date |
Expected Unavailability Timing |
Functions Affected |
|---|---|---|---|
| Public Website |
NA | NA | NA |
| Mobile and Tablet Banking Apps | Sunday, 29 March 2026
Sunday, 5 April 2026 |
00:00 am – 7:00 am | During the maintenance period, customers would not be able to access their online banking services via the app. Online Banking. |
| Online Banking | Sunday, 29 March 2026
Sunday, 5 April 2026 |
00:00 am – 7:00 am | During the maintenance period, customers would not be able to access their online banking services via the browser. |
| Mobile and Tablet Banking Apps (Wealth) | Every Sunday |
12:00 am – 6:00 am | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Online Banking (Wealth Dashboard) | Every Sunday | 12:00 am – 6:00 am | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
Phone Banking Services (Interactive Voice Response) |
NA | NA |
NA |
| Bill payment | Wednesday, 11 March 2026 Wednesday, 15 July 2026 Wednesday, 16 September 2026 Wednesday, 11 November 2026 |
00:00am – 06:00am | During the maintenance period, customers would not be able to send/receive bill payment to/from other local banks. |
| PayNow | NA | NA | NA |
| FAST Services | NA | NA | NA |
| GIRO Transfers | NA | NA | NA |
| Worldwide Transfer | Sunday, 22 March 2026 Sunday, 29 March 2026 |
00:30 am-3:30 am | During the maintenance period, customers would not be able to perform overseas transfers. |
| Interaccount Transfer |
Sunday, 22 March 2026
Sunday, 29 March 2026 |
00:30 am-3:30 am | During the maintenance period, customers would not be able to perform interaccount transfers. |
| Global View |
NA | NA | NA |
| FX Order Watch | Sunday, 29 March 2026 | 00:30 am-3:30 am | During the maintenance period, customers would not be able to access FX Order Watch. |
| Address Update | Saturday 21 March 2026 - Sunday 22 March 2026
Saturday 28 March 2026 - Sunday 29 March 2026 |
21 March, 07:00 pm - 22 March 06:00 pm
28 March 07:00 pm - 29 March 06:00 pm |
During the maintenance period, customers would not be able to update residential and correspondence address. |
| Global Transfers | Sunday, 29 March 2026 | 00:30 am- 01:00 am | During the maintenance period, customers would not be able to send/receive global transfers to/from their HSBC accounts overseas. |
| Global Transfer Family and Friends | Friday, 20 March 2026
Sunday, 29 March 2026 |
20 March, 10:00 am – 14:00 pm
29 March, 00:30 am- 01:00 am |
During the maintenance period, customers would not be able to send/receive global transfers Family and Friends to/from their HSBC accounts overseas. |
| Global Money Transfers | Saturday, 21 March 2026
Sunday, 22 March 2026
Sunday, 29 March 2026
Saturday, 11 April 2026 |
21 March, 21:00 pm- 00:00 am
22 March, 00:00 am - 03:00 am
29 March, 00:00 am- 08:00 am
11 April, 05:00 am – 07:00 am |
During the maintenance period, customers would not be able to send/receive Global Money Transfers to/from other banks. |
| ATM & Debit Card Services | Sunday, 22 March 2026 | 02:30 am – 3:00 am 05:00 am – 5:30 am |
During the maintenance period, customers would not be able to use ATM and debit card transactions. |
| Point-of-sale / Online Transactions | Sunday, 22 March 2026 | 02:30 am – 3:00 am 05:00 am – 5:30 am |
During the maintenance period, customers would not be able to use Point-of-sale and online debit card transactions. |
| EDP | Sunday, 15 March 2026
Saturday, 28 March 2026 |
15 March, 20:00 pm- 24:00 pm 28 March, 18:30 pm- 24:00 pm |
During the maintenance period, customers would not be able to send/receive EDP transfer to/from other local banks. |
| Services Affected |
Public Website |
|---|---|
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Mobile and Tablet Banking Apps |
| Maintenance Date |
Sunday, 29 March 2026
Sunday, 5 April 2026 |
| Expected Unavailability Timing |
00:00 am – 7:00 am |
| Functions Affected |
During the maintenance period, customers would not be able to access their online banking services via the app. Online Banking. |
| Services Affected |
Online Banking |
| Maintenance Date |
Sunday, 29 March 2026
Sunday, 5 April 2026 |
| Expected Unavailability Timing |
00:00 am – 7:00 am |
| Functions Affected | During the maintenance period, customers would not be able to access their online banking services via the browser. |
| Services Affected |
Mobile and Tablet Banking Apps (Wealth) |
| Maintenance Date |
Every Sunday |
| Expected Unavailability Timing |
12:00 am – 6:00 am |
| Functions Affected | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Services Affected |
Online Banking (Wealth Dashboard) |
| Maintenance Date |
Every Sunday |
| Expected Unavailability Timing |
12:00 am – 6:00 am |
| Functions Affected | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Services Affected |
Phone Banking Services (Interactive Voice Response) |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Bill payment |
| Maintenance Date |
Wednesday, 11 March 2026 Wednesday, 15 July 2026 Wednesday, 16 September 2026 Wednesday, 11 November 2026 |
| Expected Unavailability Timing |
00:00am – 06:00am |
| Functions Affected | During the maintenance period, customers would not be able to send/receive bill payment to/from other local banks. |
| Services Affected |
PayNow |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
FAST Services |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
GIRO Transfers |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Worldwide Transfer |
| Maintenance Date |
Sunday, 22 March 2026 Sunday, 29 March 2026 |
| Expected Unavailability Timing |
00:30 am-3:30 am |
| Functions Affected | During the maintenance period, customers would not be able to perform overseas transfers. |
| Services Affected |
Interaccount Transfer |
| Maintenance Date |
Sunday, 22 March 2026
Sunday, 29 March 2026 |
| Expected Unavailability Timing |
00:30 am-3:30 am |
| Functions Affected | During the maintenance period, customers would not be able to perform interaccount transfers. |
| Services Affected |
Global View |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
FX Order Watch |
| Maintenance Date |
Sunday, 29 March 2026 |
| Expected Unavailability Timing |
00:30 am-3:30 am |
| Functions Affected | During the maintenance period, customers would not be able to access FX Order Watch. |
| Services Affected |
Address Update |
| Maintenance Date |
Saturday 21 March 2026 - Sunday 22 March 2026
Saturday 28 March 2026 - Sunday 29 March 2026 |
| Expected Unavailability Timing |
21 March, 07:00 pm - 22 March 06:00 pm
28 March 07:00 pm - 29 March 06:00 pm |
| Functions Affected | During the maintenance period, customers would not be able to update residential and correspondence address. |
| Services Affected |
Global Transfers |
| Maintenance Date |
Sunday, 29 March 2026 |
| Expected Unavailability Timing |
00:30 am- 01:00 am |
| Functions Affected | During the maintenance period, customers would not be able to send/receive global transfers to/from their HSBC accounts overseas. |
| Services Affected |
Global Transfer Family and Friends |
| Maintenance Date |
Friday, 20 March 2026
Sunday, 29 March 2026 |
| Expected Unavailability Timing |
20 March, 10:00 am – 14:00 pm
29 March, 00:30 am- 01:00 am |
| Functions Affected | During the maintenance period, customers would not be able to send/receive global transfers Family and Friends to/from their HSBC accounts overseas. |
| Services Affected |
Global Money Transfers |
| Maintenance Date |
Saturday, 21 March 2026
Sunday, 22 March 2026
Sunday, 29 March 2026
Saturday, 11 April 2026 |
| Expected Unavailability Timing |
21 March, 21:00 pm- 00:00 am
22 March, 00:00 am - 03:00 am
29 March, 00:00 am- 08:00 am
11 April, 05:00 am – 07:00 am |
| Functions Affected | During the maintenance period, customers would not be able to send/receive Global Money Transfers to/from other banks. |
| Services Affected |
ATM & Debit Card Services |
| Maintenance Date |
Sunday, 22 March 2026 |
| Expected Unavailability Timing |
02:30 am – 3:00 am 05:00 am – 5:30 am |
| Functions Affected | During the maintenance period, customers would not be able to use ATM and debit card transactions. |
| Services Affected |
Point-of-sale / Online Transactions |
| Maintenance Date |
Sunday, 22 March 2026 |
| Expected Unavailability Timing |
02:30 am – 3:00 am 05:00 am – 5:30 am |
| Functions Affected | During the maintenance period, customers would not be able to use Point-of-sale and online debit card transactions. |
| Services Affected |
EDP |
| Maintenance Date |
Sunday, 15 March 2026
Saturday, 28 March 2026 |
| Expected Unavailability Timing |
15 March, 20:00 pm- 24:00 pm 28 March, 18:30 pm- 24:00 pm |
| Functions Affected | During the maintenance period, customers would not be able to send/receive EDP transfer to/from other local banks. |
For more information, call us on 1800-HSBC NOW (1800 4722 669) From outside of Singapore: (65) 6472 2669.