Cut-off Times

Cut-off Times for Transfers and Banking Services

Cut-off times and estimated value dates for transactions via online at HSBC
Transaction via online at HSBC	Cut-off Time Monday - Friday (excluding Public Holidays)	Estimated Value date Monday - Friday (excluding Public Holidays)	Cut-off Time Saturday (excluding Public Holidays)	Estimated Value date Saturday (excluding Public Holidays)
Transfer (Same Currency) - Within This Branch/Bank	11:59 pm	Same day	11:59pm	Same day
Transfer (Cross Currency) - Within This Branch/Bank	11:59 pm	Same day	n/a	n/a
Transfer - Within This Branch/Bank (Credit Card Payment)	7pm	Next working day	n/a	n/a
Transfer - From Local Banks (Interbank GIRO)	3pm	3 working days later	n/a	n/a
Transfer - To Local Banks (Interbank GIRO)	3pm	3 working days later	3pm	3 working days later
Transfer - To Local Banks (MEPS)	4pm	Same day	n/a	n/a
Bill Payment	7pm	Same day	3pm	Next working day
Cashier's Order	4:30pm	Same day	n/a	n/a
Demand Draft	4:30pm	Same day	n/a	n/a
Multi Currency Deposit - Open New Account*	4pm	2 working days later	n/a	n/a
Time Deposit - Open New Account	7pm	Same day	2pm	Same day
Time Deposit - Set-Up / Change Maturity Instructions	7pm	Next maturity date	2pm	Next maturity date
Update Personal Information	7pm	Same day	n/a	n/a
Update Correspondence Address	4pm	2 working days	n/a	n/a
Stop Cheque	7pm	Same day	2pm	Same day
Cheque Book Order	4pm	2 working days	n/a	n/a
Request for Interim Statement	7pm	Same day	n/a	n/a
Request for Previous Statement	4pm	3 working days	n/a	n/a
Request for Temporary Increase in Credit Card Limit	5pm	Same day	n/a	n/a
Request for Replacement PIN for Credit Card	5pm	Next working day	n/a	n/a
Online Rewards Redemption for Credit Card	5pm	Next working day	n/a	n/a
Request for Replacement PIN for ATM Card/Debit Card/Phonebanking Service for	4pm	2 working days	n/a	n/a
Request for Brochures	4pm	Same day	n/a	n/a

Cut-off times and estimated value dates for transactions via online at HSBC
Transaction via online at HSBC	Transfer (Same Currency) - Within This Branch/Bank
Cut-off Time Monday - Friday (excluding Public Holidays)	11:59 pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Same day
Cut-off Time Saturday (excluding Public Holidays)	11:59pm
Estimated Value date Saturday (excluding Public Holidays)	Same day

Transaction via online at HSBC	Transfer (Cross Currency) - Within This Branch/Bank
Cut-off Time Monday - Friday (excluding Public Holidays)	11:59 pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Same day
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Transfer - Within This Branch/Bank (Credit Card Payment)
Cut-off Time Monday - Friday (excluding Public Holidays)	7pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Next working day
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Transfer - From Local Banks (Interbank GIRO)
Cut-off Time Monday - Friday (excluding Public Holidays)	3pm
Estimated Value date Monday - Friday (excluding Public Holidays)	3 working days later
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Transfer - To Local Banks (Interbank GIRO)
Cut-off Time Monday - Friday (excluding Public Holidays)	3pm
Estimated Value date Monday - Friday (excluding Public Holidays)	3 working days later
Cut-off Time Saturday (excluding Public Holidays)	3pm
Estimated Value date Saturday (excluding Public Holidays)	3 working days later

Transaction via online at HSBC	Transfer - To Local Banks (MEPS)
Cut-off Time Monday - Friday (excluding Public Holidays)	4pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Same day
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Bill Payment
Cut-off Time Monday - Friday (excluding Public Holidays)	7pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Same day
Cut-off Time Saturday (excluding Public Holidays)	3pm
Estimated Value date Saturday (excluding Public Holidays)	Next working day

Transaction via online at HSBC	Cashier's Order
Cut-off Time Monday - Friday (excluding Public Holidays)	4:30pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Same day
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Demand Draft
Cut-off Time Monday - Friday (excluding Public Holidays)	4:30pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Same day
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Multi Currency Deposit - Open New Account*
Cut-off Time Monday - Friday (excluding Public Holidays)	4pm
Estimated Value date Monday - Friday (excluding Public Holidays)	2 working days later
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Time Deposit - Open New Account
Cut-off Time Monday - Friday (excluding Public Holidays)	7pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Same day
Cut-off Time Saturday (excluding Public Holidays)	2pm
Estimated Value date Saturday (excluding Public Holidays)	Same day

Transaction via online at HSBC	Time Deposit - Set-Up / Change Maturity Instructions
Cut-off Time Monday - Friday (excluding Public Holidays)	7pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Next maturity date
Cut-off Time Saturday (excluding Public Holidays)	2pm
Estimated Value date Saturday (excluding Public Holidays)	Next maturity date

Transaction via online at HSBC	Update Personal Information
Cut-off Time Monday - Friday (excluding Public Holidays)	7pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Same day
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Update Correspondence Address
Cut-off Time Monday - Friday (excluding Public Holidays)	4pm
Estimated Value date Monday - Friday (excluding Public Holidays)	2 working days
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Stop Cheque
Cut-off Time Monday - Friday (excluding Public Holidays)	7pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Same day
Cut-off Time Saturday (excluding Public Holidays)	2pm
Estimated Value date Saturday (excluding Public Holidays)	Same day

Transaction via online at HSBC	Cheque Book Order
Cut-off Time Monday - Friday (excluding Public Holidays)	4pm
Estimated Value date Monday - Friday (excluding Public Holidays)	2 working days
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Request for Interim Statement
Cut-off Time Monday - Friday (excluding Public Holidays)	7pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Same day
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Request for Previous Statement
Cut-off Time Monday - Friday (excluding Public Holidays)	4pm
Estimated Value date Monday - Friday (excluding Public Holidays)	3 working days
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Request for Temporary Increase in Credit Card Limit
Cut-off Time Monday - Friday (excluding Public Holidays)	5pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Same day
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Request for Replacement PIN for Credit Card
Cut-off Time Monday - Friday (excluding Public Holidays)	5pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Next working day
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Online Rewards Redemption for Credit Card
Cut-off Time Monday - Friday (excluding Public Holidays)	5pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Next working day
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Request for Replacement PIN for ATM Card/Debit Card/Phonebanking Service for
Cut-off Time Monday - Friday (excluding Public Holidays)	4pm
Estimated Value date Monday - Friday (excluding Public Holidays)	2 working days
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Transaction via online at HSBC	Request for Brochures
Cut-off Time Monday - Friday (excluding Public Holidays)	4pm
Estimated Value date Monday - Friday (excluding Public Holidays)	Same day
Cut-off Time Saturday (excluding Public Holidays)	n/a
Estimated Value date Saturday (excluding Public Holidays)	n/a

Where there is foreign currency involved, the estimated value date shall be 3 working days later upon successful account opening at the prevailing exchange rate (where applicable).

*Processing will commence only upon the bank's receipt of supporting documents (where required).

Cut-Off Times for Transfers to other HSBC Branches or Other Banks

Cut-off times and estimated values date for currencies direct to domicile country/region via online at HSBC
For currencies direct to domicile country/region via online at HSBC	Cut-off Time Monday - Friday (excluding Public Holidays)	Estimated Values date
Australian Dollar (AUD)	10am	Same day
Canadian Dollar (CAD)	4.30pm	Same day
Swiss Franc (CHF)	4.30pm	Same day
Chinese Renminbi - Offshore (CNY)	4pm	Same day
Danish Kroner (DKK)	3.30pm	Same day
Euro (EUR)	4.30pm	Same day
Sterling Pound (GBP)	4.30pm	Same day
Hong Kong Dollar (HKD)	4.30pm	Same day
Indonesian Rupiah (IDR)	4pm	2 working days
Indian Rupee (INR)	2.30pm	Same day
Japanese Yen (JPY)	8am	Same day
Norwegian Kroner (NOK)	2pm	Same day
New Zealand Dollar (NZD)	9:30am	Same day
Philippine Peso (PHP)	2pm	Same day
Swedish Kroner (SEK)	3.30pm	Same day
Thai Baht (THB)	5pm	T + 2 days
US Dollar (USD)	5.30pm	Same day
South African Rand (ZAR)	2pm	Same day

Cut-off times and estimated values date for currencies direct to domicile country/region via online at HSBC
For currencies direct to domicile country/region via online at HSBC	Australian Dollar (AUD)
Cut-off Time Monday - Friday (excluding Public Holidays)	10am
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	Canadian Dollar (CAD)
Cut-off Time Monday - Friday (excluding Public Holidays)	4.30pm
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	Swiss Franc (CHF)
Cut-off Time Monday - Friday (excluding Public Holidays)	4.30pm
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	Chinese Renminbi - Offshore (CNY)
Cut-off Time Monday - Friday (excluding Public Holidays)	4pm
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	Danish Kroner (DKK)
Cut-off Time Monday - Friday (excluding Public Holidays)	3.30pm
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	Euro (EUR)
Cut-off Time Monday - Friday (excluding Public Holidays)	4.30pm
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	Sterling Pound (GBP)
Cut-off Time Monday - Friday (excluding Public Holidays)	4.30pm
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	Hong Kong Dollar (HKD)
Cut-off Time Monday - Friday (excluding Public Holidays)	4.30pm
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	Indonesian Rupiah (IDR)
Cut-off Time Monday - Friday (excluding Public Holidays)	4pm
Estimated Values date	2 working days

For currencies direct to domicile country/region via online at HSBC	Indian Rupee (INR)
Cut-off Time Monday - Friday (excluding Public Holidays)	2.30pm
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	Japanese Yen (JPY)
Cut-off Time Monday - Friday (excluding Public Holidays)	8am
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	Norwegian Kroner (NOK)
Cut-off Time Monday - Friday (excluding Public Holidays)	2pm
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	New Zealand Dollar (NZD)
Cut-off Time Monday - Friday (excluding Public Holidays)	9:30am
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	Philippine Peso (PHP)
Cut-off Time Monday - Friday (excluding Public Holidays)	2pm
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	Swedish Kroner (SEK)
Cut-off Time Monday - Friday (excluding Public Holidays)	3.30pm
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	Thai Baht (THB)
Cut-off Time Monday - Friday (excluding Public Holidays)	5pm
Estimated Values date	T + 2 days

For currencies direct to domicile country/region via online at HSBC	US Dollar (USD)
Cut-off Time Monday - Friday (excluding Public Holidays)	5.30pm
Estimated Values date	Same day

For currencies direct to domicile country/region via online at HSBC	South African Rand (ZAR)
Cut-off Time Monday - Friday (excluding Public Holidays)	2pm
Estimated Values date	Same day

Get Rate

Get Rate is only available for selected cross-currency transfers.

As at 10 Oct 2015, the following currencies are supported: AUD, CAD, CHF, CNY (offshore), EUR, GBP, HKD, JPY, NZD, SGD, USD

CNY (Offshore) is different from that of Renminbi deliverable in Mainland China. Transaction of CNY (Offshore) and maintenance of CNY (Offshore) denominated Multi Currency Savings Account will be subject to terms and conditions.

Should your transfer request qualify for Get Rate, you would see a [ Proceed to Online Get Rate ] button and would be prompted to accept the live exchange rate.

Get Rate availability is subject to the type of transfer performed:
Type of transfer	Availability
For Linked Accounts; Transfer to Other HSBC Singapore Account; Transfer to Other HSBC Credit Card Account	Real Time: 24 hours/5.5 days including local public holidays Preferential Rate: weekends as well as international public holidays (between 5am Singapore Time on 25th December and 9am Singapore Time on 26th December as well as between 5am Singapore Time on 1st January and 9am Singapore Time on 2nd January).
For Transfers to Another Bank in Singapore (MEPS); Transfer to Another Bank Worldwide (TT)	Weekdays (Exc PH): 09:00 - 16:00
For Cashier's Order; Demand Draft	Weekdays (Exc PH): 09:00 - 23:59

Get Rate availability is subject to the type of transfer performed:
Type of transfer	For Linked Accounts; Transfer to Other HSBC Singapore Account; Transfer to Other HSBC Credit Card Account
Availability	Real Time: 24 hours/5.5 days including local public holidays Preferential Rate: weekends as well as international public holidays (between 5am Singapore Time on 25th December and 9am Singapore Time on 26th December as well as between 5am Singapore Time on 1st January and 9am Singapore Time on 2nd January).

Type of transfer	For Transfers to Another Bank in Singapore (MEPS); Transfer to Another Bank Worldwide (TT)
Availability	Weekdays (Exc PH): 09:00 - 16:00

Type of transfer	For Cashier's Order; Demand Draft
Availability	Weekdays (Exc PH): 09:00 - 23:59

Cut-off Times for Transfers and Banking Services

Cut-Off Times for Transfers to other HSBC Branches or Other Banks

Get Rate

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