Steps on how to register for HSBC online banking

Before you start

There are 2 ways to register. You can either:

How would you like to register for online banking?

Using Singpass click here to view more details

Without Singpass click here to view more details

How to register using Singpass

1. If you don't already have it, download the HSBC Singapore app.

Download on the App Store Using Singpass - click here to download the App Store This link will open in a new window Get it on Google Play Using Singpass - click here to get it on Google Play This link will open in a new window

2. Download the Singpass app on the same device you're using to register for online banking.

3. Open the HSBC Singapore app, select 'Log on' and follow the on-screen steps. You can then start using online and mobile banking and your Digital Secure Key.

Need some extra help?

Step-by-step video guide

How to set up online banking using the HSBC Singapore mobile app and Singpass

Download transcript click here to view more details about mobile registration This link will open in a new window

How to register without Singpass

Option 1 - Register using your identity document (NRIC/MyKad/passport)

Download and install the HSBC Singapore app on your mobile device.

Download on the App Store Without Singpass - click here to download the App Store This link will open in a new window Get it on Google Play Without Singpass - click here to get it on Google Play This link will open in a new window

2. Open the app and select 'Yes, log on or register'.

3. Select 'Verify with ID' and complete the registration.

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Option 2 - Register using your HSBC debit/credit/ATM card

Activate your HSBC debit/credit/ATM card by calling 1800-HSBC NOW (1800-4722 669) or (65) 64722 669 if you are overseas. Press '*', then '4' for card activation.
Register for online banking using the 'Register now' button below.

3. Download the HSBC Singapore app on your mobile device and log on using the same username and password that you set up for online banking.

Download Transcript click here to view more details about register for online banking This link will open in a new window

You can now enjoy secure banking on the go with HSBC Singapore app or log on to HSBC Online Banking via a desktop or mobile device.

Frequently Asked Questions

The easiest way to register is with the HSBC Singapore app. You only need to do it once and you'll be registered for both online and mobile banking, and it'll create your Digital Secure Key.

Or, you can register for online banking only through the online registration process.

This is a digital security device that lets you generate security codes from your HSBC Singapore app. These codes let you log on securely and access all our online banking services.

More about the Digital Secure Key

For security purposes, you'll need to activate your card(s) in order to use it. This can be done using either of the following:

Logging on to HSBC Singapore app

For credit cards, select the primary credit card from the Home screen. Tap on 'View more', followed by 'Manage cards'. Then tap on 'Activate card', followed by 'Activate'.

For debit cards, select the account linked to your debit card in the Home screen. Tap on ‘Manage cards’ and 'Activate physical card' followed by 'Activate card'.

If you're new to the HSBC Singapore app, download the app and register with the Singpass app. Once you've successfully logged on to HSBC Singapore app, you can activate your credit/debit card following the steps above.

Calling our hotline

Call in to 1800-HSBC NOW (1800-4722 669) or (65) 64722 669 if you are overseas. Select '*', then select '4' for Card Activation and follow the instructions.

Read all FAQs

Register for online banking