Site terms

The Site is primarily intended for those who access it from within Singapore. Because of this we cannot guarantee that the Site or the information thereon complies with law or regulation of other countries/regions, or is appropriate for use, in other places.

You are wholly responsible for use of the Site by any person using your computer and you must ensure that any such person complies with these Terms. The information provided on this Site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. This site should not be regarded as an offer or solicitation to sell investments or make deposits in any country/region to any person to whom it is unlawful to make such an invitation or solicitation in such country/region.

HSBC Bank (Singapore) Limited ("the Bank") does not offer financial services or products through its use and operation of the Bank's portal, or gateway. Products or services on this Site do not constitute an offer or recommendation of any products or services provided by any of the HSBC Group members. The information provided on this Site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. This Site should not be considered as communicating any invitation or inducement to engage in banking or investment activity or any offer to buy or sell any securities or other instruments in any jurisdiction where the Bank is not licensed or authorised to perform such activities (hereinafter the "Authorised Countries/regions").

Not all the products and services that you may be able to view via this Site may be available in all geographical locations served by HSBC Group members. You should access only the Local Site(s) associated with your country/region of residence ("Your Local Site"). If you own products that are not discussed on Your Local Site, information about such products may be accessible on this or another HSBC website. Products and services discussed outside Your Local Site may not be available in your jurisdiction of residence or in the Authorised Countries/regions and may not be appropriate for you. It is the responsibility of any persons accessing this Site and any information available through this Site to inform himself or herself of and to observe fully the applicable laws and regulations of any relevant jurisdiction. HSBC Group members may decline to provide you with products and services solely based on your country/region of residence.

Products discussed on this Site may not have been registered or authorized by any central bank, governmental or regulatory authority in the Authorised Countries/regions or in the country/region of your residence. Accordingly, you may not have the benefit of protection from the securities laws, banking laws and other relevant laws and regulations of your country/region of residence with respect to products or services referred to on or through this Site. 

No representation is given that any securities, products, or services discussed in or accessible through this Site are suitable for you or any particular person. You acknowledge that your use of this Site and any requests for information you have made as a result of visiting this Site have not been solicited by the Bank or any of its affiliates and that the provision of any information through this Site shall not constitute or be considered investment or financial advice.

The information contained in these pages is not intended to provide professional advice. Persons accessing these pages should obtain appropriate professional advice when necessary.

The material translated into the Chinese language on this website is made available to you for reference only without any express or implied representation or warranty of any kind by HSBC Bank (Singapore) Limited and is not intended to form any part of the contract that you may enter into with the Bank. In particular, the Bank makes no representation (express or implied) as to the accuracy or completeness of the translated material. In case of any conflict, inconsistency, ambiguity or discrepancy between the translated material and the English language content on this website, the English language version shall prevail.

本网站上翻译为中文的材料仅供您参考，汇丰银行（新加坡）有限公司未就此做出任何种类的明示或暗示的陈述或保证，该等材料亦不旨在构成您可能与本行签署的合同的任何部分。特别是，本行对翻译材料的准确性或完整性不做任何陈述（明示或暗示）。若翻译材料与本网站上的英文内容之间存在任何冲突、不一致、歧义或差异，应以英文版本为准。

The Bank and other parties own the trademarks, logos and service marks displayed on this website. These may not be used without the written permission of the Bank or the party owning these.

Materials on this site are protected by copyright. No part of these materials may be modified, reproduced, stored in a retrieval system, transmitted, copied, distributed or used in any other way for commercial or public purposes without the Bank's prior written consent.

Whilst every care has been taken in preparing the information materials contained in this website, such information and materials are provided "as is" without warranty of any kind, either express or implied. In particular, no warranty regarding non-infringement, security, accuracy, fitness for a purpose or freedom from computer viruses is given in connection with such information and materials.

The Bank or any other HSBC Group member is not responsible for the contents available on or the set-up of any other websites linked to this site. Access to and use of such other websites is at the user's own risk and subject to any terms and conditions applicable to such access/use. By providing hyperlinks to other websites, the Bank shall not be deemed to endorse, recommend, approve, guarantee or introduce any third parties or the service/products they provide on their web site, or have any form of cooperation with such third parties and web sites. The bank is not a party to any contractual arrangements entered into between you and the provider of the external website unless otherwise expressly specified or agreed to by the Bank.

Email messages sent to the Bank over the Internet cannot be guaranteed to be completely secure. The Bank is not responsible for any damages incurred by users if they send a message to the Bank, or if the Bank sends a message to them at their request, over the Internet. The Bank is not responsible in any way for direct, indirect, special or consequential damages arising out of the use of this website.

Due to the nature of the Internet transactions may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. The Bank is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send. By transmitting transactions, applications or documentation over the internet you acknowledge and accept the risks inherent with this method of submission.

We do not represent or warrant that the Site will be available and meet your requirements, that access will not be interrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties. We make no representations or warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with the Site.

Available to current HSBC customers and non HSBC customers, the purpose of our social media channels (Twitter and Facebook) is to provide better service and sharing of insights and offers with you.

In particular, our Twitter handle (@HSBC_SG) also serves as an additional channel for you to contact us for any query resolution. We will respond to your banking queries from 9am to 5pm, Monday to Friday excluding public holidays, so if there's something you need to know, please send us a tweet.

Please don't share any personal account information or passwords directly on our social media pages.

For account related queries and instructions, please visit us at www.hsbc.com.sg or call us on 1800-HSBC NOW (4722 669) in Singapore or (65) 6-HSBC NOW (4722 669) from overseas. To maintain security and confidentiality of your account, we will not respond to or act on any account related queries and instructions received through our social media pages.